Before proceeding to the main components of effective communication, we think about what do we need to communicate? With the help of communication people exchange information, emotions, make a definite opinion about each other, and regulate each other's behavior (learn more with our chat4 chat blog). In psychology, these components are called:
- Information;
- Empathy;
- Reflection;
- Interaction.
Clever terms psychology of communication will not make me a "monster of communication," you say, and rightly so. So the basics of effective communication, analyze the four main components in more detail?
What you should know first?
What should be done to the information reached your interlocutor in full, and he knew it would be the same as it was planned by you? What's the problem, you might think. We speak the same language, it's not understandable. Take a short excursion into the life of a person from the moment of birth to the current situation of your communication. Each of us has its own genetic material and life experience; even twins have different experience and something not similar to each other. And imagine what an enormous difference in people reared in different families, in different circumstances, with different values, different temperament, etc.
Try to remember next thing:
Despite the fact that we speak different languages, the same word for each of us carries a different meaning. Take, for such a simple and understandable word "mother." Most often, it is put the most positive sense, seems to have a kinder, brighter and more beautiful than this word there is nothing in the world. And what if the person is grown up in an orphanage, because the mother left him? This is one of the most extreme cases, of course, but whether for him the word "mother" as beautiful? Probably not, so with all the words and concepts. It is therefore important when dealing try to use words that carry the same meaning for you because, for your contact.
